I shall start with an incident that happened recently at a community meeting of our flat owners. While we were discussing the various issues about the maintenance perspective, the secretary of the flat-owners association, who is a veteran lady, spotted …

When you see a person, whether it is in your workplace, on the street, at home or anywhere else, the nature of human brain is such that the moment it sees, it will make a judgment about what is good …

“Resilience is accepting your new reality, even if it’s less good than the one you had before. You can fight it, you can do nothing but scream about what you’ve lost, or you can accept that and try to put …

In recent times, empathy has been seen  as a “soft skill” by employers, and it’s easy to peceive why. When staff members treat each other with care, understanding and respect, it not only comes with boosts to morale but also …